DECEMBER 2020

Four Impacts COVID-19 is having on low-income Americans

Fresh EBT is a free mobile app that helps over 4 million low-income families manage their SNAP benefits. Through the app, users can access daily savings, income-eligible programs, and local employment opportunities, all available from partner organizations.

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Conducting monthly surveys

Undeniably, the COVID-19 crisis is having a devastating impact on low-income Americans. To understand how the circumstances in the lives of Fresh EBT users are changing, we have been conducting surveys each month. In sharing the key insights below, we hope that individuals, organizations, and businesses will better understand the changing needs and realities of low-income families and step up for those in need.

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December 2020 key findings

The following insights come from a 6-minute multiple choice and open response survey conducted by Fresh EBT to a random sample of 3,530 Fresh EBT users from December 2 - 14, 2020. All respondents are EBT cardholders.

INSIGHT 01

More respondents are going without food, even those receiving extra SNAP benefits

Source: Random sample of Fresh EBT users

In the past 30 days:

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This is higher than at any point this fall.

55%

report they do not have or are running low in the things their household typically needs. (Up from 50.5% in November)