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Insights

March 2024 Pulse Survey

The following insights come from a <10-minute multiple choice and open response survey conducted by Providers. This month, responses came from 2,784 randomly selected households out of over 5M Providers users from March 1 - March 14, 2024. All respondents are EBT cardholders.

Connecting Providers to Tax Refunds & Creating New Filers

10 Families Across 8 Months: Studying the Impact of the Child Tax Credit on Providers App Users

The 2021 American Rescue Plan Act (ARPA) transformed the Child Tax Credit into a near-universal, monthly cash transfer for families with children under 18. We studied the impact of the CTC advance payments, quantitatively and qualitatively, on 10 households that use the Providers app to manage their SNAP benefits.

Can an app make a positive impact on an EBT cardholder’s overall financial health?

A recent survey shows that the majority of users see an improvement in their overall financial wellbeing as a direct results of using the Providers app.

February 2024 Pulse Survey

The following insights come from a <10-minute multiple choice and open response survey conducted by Providers. This month, responses came from 4,105 randomly selected households out of over 5M Providers users from February 1 - February 14, 2023. All respondents are EBT cardholders.

'$30 Goes a Long Way': SNAP Households and the Affordable Connectivity Program

For almost 23 million American households with low incomes, navigating tight budgets and high living costs may soon get even tougher.

January 2024 Pulse Survey

The following insights come from a <10-minute multiple choice and open response survey conducted by Providers. This month, responses came from 3,062 randomly selected households out of over 5M Providers users from January 1 - January 14, 2024. All respondents are EBT cardholders.

December 2023 Pulse Survey

The following insights come from a <10-minute multiple choice and open response survey conducted by Providers. This month, responses came from 3,229 randomly selected households out of over 5M Providers users from December 1 - December 14, 2023. All respondents are EBT cardholders.

What Do Data Rights Mean for EBT?

EBT accounts used for public benefits serve the same purpose as checking and debit accounts. But for 41M+ American households, thin margins put a premium on budgeting and planning.

Here's what's at stake for SNAP households and other government benefits recipients in the Consumer Financial Protection Bureau's forthcoming Personal Financial Data Rights Rule.

November 2023 Pulse Survey

The following insights come from a <10-minute multiple choice and open response survey conducted by Providers. This month, responses came from 3,037 randomly selected households out of over 5M Providers users from November 1 - November 14, 2023. All respondents are EBT cardholders.

Building Broad Support for EBT Choice & Security

From civil rights groups to fintechs, a broad spectrum of anti-poverty, anti-hunger, pro-consumer protection, and financial services organizations are advocating on behalf of low-income Americans for EBT inclusion in the Consumer Financial Protection Bureau's proposed Personal Financial Data Rights rule.

Join us in submitting feedback to the Bureau now through December 29.

Ensuring Choice & Security for People Who Use EBT

With its proposed rule on Personal Financial Data Rights, the Consumer Financial Protection Bureau is sending a message that consumer control, choice, and security will be core principles in the financial services industry’s continued evolution.

However, the current draft regulation leaves the question of EBT inclusion open. Join us in advocating for consumers with low incomes during the CFPB’s public comment period from now through December 29. Learn more about the issue in the first installment of our blog series below.

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