OCTOBER 2020

Five impacts COVID-19 is having on low-income Americans

Fresh EBT is a free mobile app that helps over 4 million low-income families manage their SNAP benefits. Through the app, users can access daily savings, income-eligible programs, and local employment opportunities, all available from partner organizations.

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Conducting monthly surveys

Undeniably, the COVID-19 crisis is having a devastating impact on low-income Americans. To understand how the circumstances in the lives of Fresh EBT users are changing, we have been conducting surveys each month. In sharing the key insights below, we hope that individuals, organizations, and businesses will better understand the changing needs and realities of low-income families and step up for those in need.

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October 2020 key findings

The following insights come from a 6-minute multiple choice and open response survey conducted by Fresh EBT to a random sample of 2,592 Fresh EBT users from October 1 - 14, 2020. 

INSIGHT 01

Over half of Fresh EBT app users said they have worked in 2020, but less than a third are working right now.

Source: Random sample of Fresh EBT users

Respondents who had been working prior to the pandemic continue to report high rates of unemployment and underemployment.

27%

of Fresh EBT app users are currently working full time or part time, but...

55%

report working this year at some point.

6%

report starting a new job since March.

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Of those that are working, over ⅓ report making less than $549 a month.

 

INSIGHT 02

20% of Fresh EBT users haven’t received their EIP, and only 8% of those report being ineligible for the stimulus payment.

Source: Random sample of Fresh EBT users

32% who did not get their Economic Impact Payment do not know why they did not get their EIP.

Of those who did not get their EIP:

12%

report that they were claimed on someone else’s taxes, with or without their knowledge.

8.5%