Monthly User Insights
We survey households every month to understand how external factors like a changing economy, public health, and policy interventions impact families. Around 5,000 of our users answer questions and share their thoughts about accessing new government benefits, employment, housing, and food insecurity.
In-depth reports
We regularly do deep-dives on the many issues users face in making it through the month, every month.
AUGUST 2022
Pandemic-related food benefits are helping users cope with new challenges, but their days are numbered
FEBRUARY 2022
“I honestly don’t know how I am going to get by”: Parents are grappling with the loss of the monthly Child Tax Credit
OCTOBER 2021
The Child Tax Credit is bringing “a sense of security and relief” to parents
AUGUST 2021
Why does food insecurity persist despite pandemic-related expansions to benefits?
JUNE 2021
The new Child Tax Credit has the potential to be life-changing, but some Providers users might miss out.
In the Media
We often work with media outlets to connect our users with journalists that can highlight their stories. See a selection of recent pieces featuring our users below.
The New York Times
Food and Environment Reporting Network
With emergency SNAP benefits ending, a ‘hunger cliff’ looms
Tara Kramer hasn’t always had enough money to follow her doctor’s orders. She has a complex disability—hypermobile Ehlers-Danlos Syndrome, which causes chronic pain and mobility and digestive issues—and good nutrition and physical therapy could help keep her symptoms under control.
Apr. 13, 2022
The 19th
Inflation is hurting women at the grocery store. Some are eating less in order to feed their families.
As grocery prices rise, women have few places to turn. Some report skipping meals, federal food benefits have not kept up and food pantries are also starting to feel the impact.
Apr. 12, 2022
Spotlight on Poverty and Opportunity
American Families Wonder if They Can Count on the Child Tax Credit in 2022
Over 9,000 emails from low-income families across the country have hit the inboxes of lawmakers recently. They’re writing about the difference the Child Tax Credit has made to their families...
Dec. 15, 2021
Partner Research
Research on users from our partner organizations.
Author:
Southern Economic Advancement Project
Two years into the pandemic, Southern families' struggle with housing weighs heavy as lawmakers begin ARP spending plans
Authors:
Ariel Kennan, Sara Soka, and Katie Sullivan
Accessible Benefits Information: Reducing Administrative Burden and Improving Equitable Access through Clear Communication About Safety Net Benefits
Authors:
Natasha Pilkauskas, Patrick Cooney
Receipt and Usage of Child Tax Credit Payments Among Low-Income Families: What We Know
Author:
Julieta Cuéllar
The Tech-Enabled Social Safety Net: A Case Study of the EBT System
Author:
Andrew Hills
Salience through Information Technology: The Effect of Balance Availability on the Smoothing of SNAP Benefits
Authors:
Diana Enriquez, Adam Goldstein